Terms and Conditions
Welcome to Farmakeía Health and Wellness.
By using our website and services, you agree to these Terms and Conditions.
If you do not agree, please refrain from using our website and purchasing any of our products or services.
Farmakeía Health and Wellness FZ LLE maintains https://farmakeia.life/
Services:
Information provided on this site is for educational purposes. Personalized guidance is offered after a consultation. Results vary per individual.
Payments & refunds:
Fees are due in advance. Unless required by law, payments are non-refundable once a plan has commenced.
Health disclaimer:
Always consult your physician before making significant lifestyle changes. We do not provide medical treatment or emergency services.
Cancelation Policy - Products, Services
Once an order is placed, the order cannot be cancelled after three (3) hours from when the payment is made. No refunds will be issued for a canceled order. An account credit is issued for a canceled order.
Privacy:
We process your data in accordance with our privacy practices. We do not sell your personal information.
Acceptable use:
Do not misuse the website, attempt to breach security, or infringe intellectual property rights.
Limitation of liability:
To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of our products and services.
Other Policies
Accepted Cards:
Visa, Mastercard, American Express. Default transaction currency is UAE Dirharm (AED).
Farmakeia Health and Wellness is prohibited by UAE Central Bank and its partners from trading with and providing services to people residing in OFAC or sanctioned countries.
Minors (under 18 years old) must not register or transact on this website.
Cardholders must retain transaction records and comply with Farmakeía Health and Wellness policies, when purchasing any product(s), service(s).
Users are responsible for maintaining the confidentiality of their accounts on this website (if an account is created). The user agrees not to share their account login information with others (username; email id; password). Farmakeía Health and Wellness is not resposible for misue of account, data breach or loss, if account login information is shared with others.
Learn more about company polices:
Contact newlife@farmakeia.life or WhatsApp +971 56 345 0008.
We will respond to your request, as required by applicable law.
Privacy policies
What we collect:
Name, contact details, and information you share in forms or consultations.
How we use it:
To deliver services, schedule sessions, respond to enquiries, and improve our offerings.
Legal basis:
The United Arab Emirates is our country of domicile. The governing laws of the UAE will be applied to all purchases and use of the website.
All information listed is for your consent and our legitimate interests, to providing you the services requested.
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Pricing:
The displayed price for an item will be in AED (UAE Dirham) and/or in EUR (Euro).
During checkout, the customer, client, buyer can opt to view the total estimated value of the product(s) in their desired local currency, before purchase (e.g. total estimated value equivalent in USD, AUD, CAD, INR, SAR,....). The purchased product(s) will be charged to the customer, client, buyer in AED.
The checkout price (and currency) will be printed on the transaction receipt. The final amount charged to the customer's, client's, buyer's debit or credit card may vary (depending on their bank or card issuer and the rate of exchange the bank or card issuer chooses to enforce on the customer's, client's, buyer's debit or credit card).
Data sharing:
We do not sell personal data. We may share with essential service providers (e.g.: email, hosting, banks....) under confidentiality obligations, or as required by law.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
https://farmakeia.life/ will not sell any debit/credit card details to third parties’.
https://farmakeia.life/ will not share any debit/credit card details with third parties’ other than to carry out a transaction for the purchased product(s).
Disclaimers:
Farmakeía Health and Wellness ensures data privacy and security through hardware and software measures, but cannot guarantee online security.
Farmakeía Health and Wellness is not responsible for privacy policies of linked third-party websites. The user must contact them directly for information on their practices.
Website policies, Terms and Conditions may be updated occasionally. Customers, clients should check frequently for updates. Modifications take effect on the day they are posted.
Cookies & tracking:
Basic site analytics may be used to understand site usage. You can control cookies in your browser settings.
Data retention:
We keep data only as long as needed for the purposes above or to meet legal requirements.
Security:
We apply reasonable technical and organizational measures to protect personal data.
Regional privacy rights:
EU (GDPR):
Rights to access, rectification, erasure, restriction, portability, and to object; right to withdraw consent; right to lodge a complaint with your supervisory authority.
UK (UK GDPR & DPA 2018):
Similar rights as the EU; you may complain to the ICO.
North America:
United States:
CCPA/CPRA (and other state laws) - rights to know/access, delete, correct, opt out of sale/share, and limit use of sensitive personal information.
Canada (PIPEDA):
Rights to access and correction.
South America:
Brazil (LGPD):
Rights to confirm processing, access, correction, anonymization, portability, deletion, information about sharing, and revocation of consent. Other countries may provide similar rights.
UAE (PDPL):
Rights to access, correction, erasure, restriction, and withdraw consent, subject to legal limits.
Exercising your rights.
Contact newlife@farmakeia.life or WhatsApp +971 56 345 0008.
We will verify your request and respond as required by applicable law.
Company policies
Delivery Policy – Products, Services
Customer must keep proof of the delivery receipt
Customer must keep confirmation of shipping receipt and purchase order sent to the registered customer.
Payment Confirmation – Products, Services
Customers will receive payment confirmation by email or WhatsApp, within 24 hours of purchase.
Delivery fees and times - Products, Services
Delivery fee will vary, for local and international orders.
Delivery times will vary, for local and international orders.
Refund Policy – Products, Services
No refunds are issued for any products or services bought on the website or via WhatsApp.
If a wrong product is sent to the customer, client, the customer can keep the wrong product or discard it - except in the case of Swar Gusta Luggage products. Swar Gusta Luggage products must be returned in the original condition, to the return address provided by the customer service agent. The customer order will be reprocessed and the correct product will be sent to the customer, client. The customer will also get a credit posted (discount voucher) to their account, for future purchase on the website or on WhatApp.
If a product is defective - customer must return the product to the return address provided by the customer service agent. A new product will be sent to the customer, client as replacement.
If a product is damaged during shipping - customer must return the product to return address provided by the customer service agent. A new product will be sent to the customer, client, as replacement.
Product tampering
If a product is tampered with after delivery, the product cannot be returned for replacement.
Contact Farmakeía Health and Wellness
Email:
newlife@farmakeia.life
Phone (WhatsApp):
+971 56 345 0008
PO Box:
4422
Office address (make appointment before visit):
Farmakeía Health and Wellness FZ LLE
Fujairah Twin Towers
M1
Fujairah
UAE
